The Nigeria Civil Aviation Authority (NCAA), has concluded plans to sanction airlines that engage in false flight schedules.
The position of the NCAA is contained in a stern warning issued to airline operators in Nigeria by the Acting Director-General, NCAA, Capt. Chris Najomo on Tuesday.
The NCAA boss through a statement issued by the Director, Public Affairs/Consumer Protection, Michael Achimugu, stated that the agency was working to provide a top-notch operating environment for airlines and therefore, expect the airlines reciprocate with quality service to customers.
The statement reiterated that “Ease of doing business is the crux of the D-G’s action plan for the NCAA. In line with that action plan, he has made processes for licensing easy for operators.
“The time to secure AOC is now shorter and less cumbersome than it used to be in the past. The NCAA therefore expects reciprocity from airlines. Chief of which is world-class services to passengers.”
The NCAA further warned that going forward the authority will not hesitate to sanction any erring operator in Nigeria.
Part of the statement reads:
“It has come to our notice that some airlines are being reported for advertising deceitful departure times. The NCAA regulation says no airline shall display deceitful passenger departure time at its counter, advert material or on its’ website.
“We want to make it very clear that the D-GCA has directed monitoring and offenders will face serious regulatory actions,”
“This is evident in our high score on the Presidential Enabling Business Council (PEBEC) ranking. Recently our sister agency scored 96 per cent but the NCAA scored 98.5 per cent which is an extremely high score.
“This is building from the commendable score of 71.04 per cent the NCAA scored during this year’s ICAO Security Audit.
“The numbers are improving and we will continue to do what we can to make the industry safer, and more secure for passengers and stakeholders.”